A day spent managing e-mail and attending meetings feels like time wasted to many project managers, but ZweigWhite columnist and strategic planning specialist Christine Brack points out that 90 percent of project management qualifies as communication — and she explains five ways to get better at this vital skill.

Black & Veatch replaced its aging private-branch exchange telephony system with Microsoft enterprise servers to improve productivity and decrease cost.

How much does bad project management cost? In dollars and in aggravation? ZweigWhite columnist and business planning specialist Christine Brack compares the relatively small amount most infrastructure firms spend on project management training with the actual costs of poor project management … and concludes that more resources should be devoted to getting project management right.

FAYETTEVILLE, ARK. — ZweigWhite’s first course in its new Project Management eLearning Inititative — “Managing Project Communications” — recently achieved approval by the American Institute of Architects (AIA), allowing course takers to earn AIA learning units that apply toward their continuing education requirements.

Robert Peck, who as commissioner of the U.S. General Services Administration's Public Buildings Service oversees one of the world's most diverse and ambitious construction and real estate management programs, will be keynote speaker at the upcoming 2011 CMAA Owners Forum, May 15-17, at the Westin Riverwalk Hotel in San Antonio, Texas.